Question 1

Which service should I choose?

Accepted Answer

Choose Discover You to explore colour, body shape and personal style; Redefined with Friends for a shared experience; Confident Wardrobe to make your existing wardrobe work harder; the Reshape / Resale Edit to release pieces consciously; or The Occasion Edit for a special event. The Complete Redefined Experience brings the whole journey together.

Question 2

Do I need to buy new clothes?

Accepted Answer

No. Fiona's approach is built around clarity, not consumption. Much of the work is about making better use of what you already own and shopping more intentionally when you do buy.

Question 3

What happens after I book?

Accepted Answer

You'll submit your preferred date and time along with a few short questions. Fiona reviews every request personally and contacts you to confirm availability and the next steps. Your appointment is not confirmed when you submit the form.

Question 4

Where do appointments take place?

Accepted Answer

Discover You and Redefined with Friends are available at a studio in the Omagh area or in your own home, subject to availability. Services are arranged for a mutually convenient day and time. Confident Wardrobe, and the wardrobe element of the Complete Redefined Experience, take place in your home. Fiona is based in Greencastle, serving Omagh, Tyrone and across Ireland North and South.

Question 5

Will travel cost extra?

Accepted Answer

Travel within 25 miles of Greencastle is included. 25–30 miles adds £15, 30–40 miles adds £20, and beyond 40 miles is by enquiry.

Question 6

Can I book for a group?

Accepted Answer

Yes. Group sessions, community workshops and workplace workshops all start with an enquiry so Fiona can tailor the session — no payment is taken up front.

Question 7

What should I prepare before a wardrobe edit?

Accepted Answer

Nothing complicated. Fiona will send simple guidance ahead of your session so you can make the most of your time together.

Question 8

Is my preferred appointment immediately confirmed?

Accepted Answer

No. Dates and times you submit are requests. Your appointment is confirmed once Fiona has reviewed your request and contacted you.

Question 9

What payment is required?

Accepted Answer

For standard appointments, a non-refundable deposit of 50% is required to secure your booking date and the remaining balance is due 24 hours before your session. The Reshape / Resale Edit and The Occasion Edit require full payment of the service fee in advance. Payments are made by bank transfer or Revolut. Personalised packages and workshops begin with an enquiry.

Question 10

What if I need to cancel or reschedule?

Accepted Answer

Life happens — if you need to change your date, please give at least 48 hours' notice and your deposit can be transferred to a new date, subject to availability. With less than 48 hours' notice, or if you don't attend, the deposit can't be transferred and any balance already paid isn't refunded. See the policy for the full terms.

Question 11

What should I wear or bring to a colour study?

Accepted Answer

Wear a plain top and avoid heavy make-up so we can see how colours work with your natural colouring. Tie your hair back if needed. If your service is taking place in your own home, try to choose a space with natural light where possible.

Question 12

Is this only for women of a certain age or size?

Accepted Answer

Not at all — this is for you, whatever your age, size, shape or budget. Fiona’s guidance is personal, supportive and shaped around you and your life, without rigid rules or pressure to be anyone else.

Questions, answered